Get More From Your People 

From your first hire onwards, leadership matters. Even a small team needs clarity, trust and direction to perform at its best. This day will help you move beyond simply managing tasks to truly leading people.  
You’ll learn how to communicate expectations clearly, empower your team, build ownership and create a culture that supports growth — freeing you to focus on higher-value priorities.  

What You'll Learn & Do 

You’ll explore the difference between management and leadership, how to empower rather than control and how engagement outperforms compliance.  
 
We’ll cover trust, vulnerability, feedback and accountability, alongside practical skills such as briefing effectively and handling difficult conversations.  
 
Through discussion and applied exercises, you’ll strengthen your leadership presence and build a structure that brings out the best in your team. 

What We'll Be Covering: 

Management vs Leadership: Understand the difference and where real influence sits. 
 
Empowering Your Team: Move from compliance to engagement and ownership. 
 
Trust & Vulnerability: Build credibility and psychological safety. 
 
Power & Accountability: Explore the power gradient, avoid the blame game and create responsibility. 
 
Leading Different Personalities: Understand how to lead leaders and followers effectively. 
 
Practical Communication Skills: Praise vs recognition, corrective feedback, effective briefing and situational awareness. 
 
Course Preparation/Prerequisites 
Reflect on current team challenges 
Identify one leadership situation you’d like to improve 
Bring examples of difficult conversations (if relevant) 
 
Expected Skills / Previous Courses 
Suitable for business owners with small teams 
No formal leadership training required 
Ideal for first-time managers 
 
Duration : 1 Days 
All Day 9am - 5pm 
Dates 
Next dates TBC 
Location 
The Welcombe Hotel 
Stratford Upon Avon 
CV37 0NR 
 
A la carte or buffet lunch provided 
£250  
Fully booked, join our waiting list... 
Your Trainer: 
Nigel Kefford 

For People Who Want To: 

The difference between managing and leading 
Build trust and psychological safety 
Empower rather than micromanage 
Give effective feedback 
Create accountability without blame 

What You’ll Take Away 

Greater clarity in your leadership style 
Practical tools for feedback and communication 
A stronger framework for accountability 
Improved team engagement 
More confidence leading conversations